Refund and Returns Policy - Gorkha Khukri Space

Refund & Payment Policy

Gorkha Khukuri Space (GKS) is an established company under the laws of the Nepal Government, accepting your orders under the following terms and conditions. Please read them carefully before confirming your order.

Payment Options

Gorkha Khukuri Space (GKS) accepts payments through the following methods:

Credit/Debit Cards: We accept all major credit cards for online purchases via PayPal. Your credit card details are securely processed through PayPal, ensuring your payment is safe and protected.
Western Union Money Transfer: Western Union is one of the fastest and most reliable ways to send and receive payments worldwide. We recommend this option for expedited delivery. After making your payment, send us the Money Transfer Control Number (MTCN), and we will process your order immediately.
Bank Transfers: For wholesale or bulk orders, please make the payment via a bank transfer. This method is also required for Air Cargo shipments to facilitate necessary documentation. You can remit the payment through any local or city bank.

Order Handling Process

After your payment is processed, you will receive an acknowledgment email within 1-2 business days. The email will confirm details such as your purchased items, quantity, delivery timeframe, and any necessary updates. We will also provide you with a tracking number after your order is dispatched via our courier agent.

Delivery & Time Frame

The time frame for delivery depends on product availability, but typically, processing and shipping will take 10-15 days. We will send you regular updates on your order status, and you will receive tracking information once your order is dispatched.

Order Processing & Forwarding: 4-6 days
Legal Procedures (Documentation): 1 day
Shipping Time (Source to Destination): 5-8 days

We use reliable shipping partners such as DHL, TNT, SkyNet, Aramex, and FedEx.

Order Confusion & Clarification

In case there is any confusion regarding your order, Gorkha Khukuri Space (GKS) will contact you to confirm the details of your purchase before processing and shipping. This ensures there are no delays or misunderstandings.

Shipping Policy

At Gorkha Khukuri Space (GKS), we prioritize providing top-quality service. Shipping charges are calculated based on the weight and distance of the package. We aim to charge you the actual shipping cost with no extra fees.

Once your order is placed, we typically ship it the next day, and it will arrive at your destination within 8-12 days. After shipment, we will send you a tracking number so you can monitor the progress of your order.

In the event that we do not have the exact item you ordered in stock, we will notify you and ask for your patience while we ensure the quality you expect.

We collaborate with trusted, global shipping partners to ensure your order reaches you securely and on time.